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We guarantee the best prices on the market. If you find the same apartment on another website, available on the same dates and at a cheaper price, contact us within 24 hours of making your booking and we will refund you double the difference in price without cancelling the booking.

We ensure all our apartments are clean and fully furnished so that our customers feel at home (equipped kitchen, good quality furniture, bedding, towels etc.).

Customers will be sent an email with the telephone number of their booking contact, as well as the contact number for OK Apartment customer assistance, available 365 days a year.

Our payment system is based on the lastest technology in online transactions. Customers pay for their booking directly through Banco Popular Español or Paypal. Ok Apartment Limited has no access to its customers' credit card numbers.

In accordance with the EU Directive 95/46/CE, OK Apartment Limited protects your right to privacy and will not disclose any of our customers' personal information. We do not send offers or information without our clients' permission, nor do we distribute or sell any personal data.