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Customer Service Price guarantee

Price guarantee

If you can book the same accommodation for a lower price on another website, let us know within 24 hours after booking and we will refund double the difference between the two rates.

The booking details must be identical. Note that the prices on other websites do not always include extras such as booking fees, taxes or credit card payment fees, etc. We show the final price directly.

This warranty does not apply to cancelled reservations and is limited to the commission for the reservation.

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Opening hours: Monday to Friday from 08:00 to 18:00.

We speak English, Spanish, German, Russian, French, Dutch and Italian.

+34 678625980
+33 184883620
+1 6465689734
+34 902052856
+46 844680527
+44 2036950691
+31 208083149
+39 0694804041
+49 3030808496
+45 89884196
International number: +34 933255027
Collect entries and win great prizes!

Everyone can collect entries for the prize draw of our contests by participating in our guide & community. Below you see how you can collect entries.

There is no limit to the number of entries you may collect. The more you collect, the bigger the chance to win!

To make it fair for everyone we reset the number of entries back to zero after every draw.

What can you win?
Win a weekend for 2 in Barcelona

Win a weekend in Barcelona


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